Showing posts with label #theskillfulpm. Show all posts
Showing posts with label #theskillfulpm. Show all posts

Tuesday, November 12, 2024

The Strategic Objective of Risk Management

Photo (C) Vladek from DepositPhotos.com Used with permission.

The Strategic Objective of Risk Management

November 2024

The Skillful PM

The strategic objective of risk management is to align projects with strategy and manage the risks to maximize the probability of achieving those objectives. 

Both study and experience has shown that for an enterprise to be most effective and efficient enterprises need to align their activities to support their strategic objectives and plans. Endeavors that are not aligned typically result in wasted expenditures – meaning the consumption of resources without producing sufficiently offsetting revenues or cost-savings.

Project managers have the opportunity to play an important role in this alignment. By understanding the strategic objectives of the enterprise, project managers can evaluate proposed and in-progress projects to determine their degree of strategic alignment. When project managers believe find evidence that a project is not aligned with strategic objectives, they have a professional and fiduciary responsibility to make management aware of this misallocation of resources.

Effective Resource Management


This imperative to avoid wasting resources by aligning to enterprise strategy nearly has the power of natural law – meaning that the adverse consequences for disregarding it seem to be utterly inevitable regardless of any human opinions, intentions, or interventions.

Therefore, if we take the need for strategic alignment to be axiomatic, a law of nature and business, then it stands to reason that risk management activities must also be aligned to support the strategies of the enterprise.

Foundations of Risk Management


Foundational to the efforts of risk management is the understanding that risk is inherent in all we do. Risk is not something which can be eliminated.
  • Risk can be avoided by not doing something.
  • Risk can be moderated or mitigated, but never to zero or negative values. 
  • Risk can be transferred or shared, but even this cannot take the impact of risk to zero or negative, even when legal and financial premises argue otherwise, because legal premises can be changed. 
  • Risk can be accepted. However, acceptance does not imply a fatalistic bowing of the head and acceptance of seppuku[1].  
Each of these four approaches to risk management can be used individually or in any combination. But ultimately, there is always some portion of risk which must be accepted for any enterprise to stay in business (or for any individual to stay alive). This residual risk must be borne and managed by the enterprise.

Managing Reserves


Over the course of millennia of financial history[2], the concept of reserves has emerged as a key means to help ensure the survival of an enterprise when, inevitably, a risk becomes an issue which incurs a cost. Reserves are the last line of defense ordinarily available[3] to an enterprise to offset the costs of failure.

And what is failure? It is when an enterprise must be sold or liquidated to pay off the debts it has incurred. Those debts may be the result of ordinary business activities with their associated risks, or from taking extraordinary risks and having those risks become issues.

Risk Management


The term “risk management” can be construed in more than one way. As a result, the role of any risk management department within an enterprise can be implemented in more than one way, in accordance with the understanding of what function(s) it is to serve.

If risk management is construed as having the function of somehow controlling the risks of the enterprise then its role will be directive, meaning risk managers make decisions about what the business will and won't do. And is likely to focus on either decreasing the risks of the enterprise, or increasing the capacity of the enterprise to bear risks.

Risk can be decreased either absolutely or relatively. Absolute risk reduction comes from the cessation of certain activities, or declining to start up certain activities. Relative risk reduction is achieved by increasing reserves as needed to align with increased, or additional risks.

Capacity Management


Increasing the capacity of the enterprise to bear risks is achieved by applying the three approaches listed above. However, ultimately the amount of inherent, non-transferable, irreducible risk must be accepted and adequate reserves established to offset it.

If, on the other hand, risk management is construed as having as its objective to advise management, rather than making the decisions, then it is likely to focus on rigorously identifying and quantifying the risks associated with the activities of the enterprise.

Decide or Advise


In point of fact, regardless of whether risk management is in a decision-making or advisory role, the need to rigorously identify and quantify risks is still a central process for successful risk management. Having quantified the risks of both business as usual (BAU) activities and non-routine efforts, it is the next function of risk management to make the decision-makers of the enterprise aware of the risks so that they can make informed choices about the activities to be continued, or discontinued, started, or not-started.

To make informed decisions managers need to not only understand the nominal risk associated with an effort. They must also understand that effort in context with all the other activities and associated risks of the enterprise. Without a clear view of aggregated risk, management is forced to “play the odds” or guess which direction to take the business. Likewise, if risks are presented qualitatively rather than being quantified in terms of financial commitments for both expenses and reserves, then managers are again forced to guess.

I suggest that Risk Management is essentially an advisory function to management. This is because line management, rather than risk management is more likely to be subjected to indictment by regulators if risks are not appropriately addressed. This indictment would still likely land on line management even if the problem was that risk management regimens were faulty or inadequate. Essentially, “the buck” stops with line managers.

Working with Management


Because the primary accountability for making good business decisions rests with line management, rather than with risk management, the appropriate strategic focus for risk management is to enable appropriately risk-informed decision making by management. Making risk-informed decisions can only occur in the context of reliable risk monitoring and reporting mechanisms.

Monitoring Risk


The value of a reliable risk monitoring and reporting mechanism is to support informed management decision-making with accurate and timely views of current and impending risks and rewards both in absolute terms and in relation to the management defined risk appetite and operationally defined risk capacity. To enable such an objective requires fully quantified values for both risk capacity and risk appetite.

Risk Capacity is the maximum amount of adverse risk the enterprise can endure without failing.

Risk capacity is operationally defined because it is a function of the extent of existing and projected reserves are needed to offset existing and projected risks. This includes both the minimal reserves required by regulations and any safety margin imposed by management.

Risk Appetite is managerially defined because it is a function of how much of the risk capacity management want to consume and whether or not they want to either decrease or increase safety margins in the reserves.

Risks, risk capacity, and risk appetite must be fully quantified or reserves are meaningless because they may or may not be aligned with the actual financial impact of the risks. This means that all qualitative risks must be transformed into quantitative risks which can be addressed in terms of monetary costs potentially or actually impacting the enterprise.
  • As an example, if the risk of litigation is low and the cost of litigation ranges from $100k to $100mm, then a reserve of 0.05% of $100mm may be appropriate. If the risk of litigation rises to medium, a reserve of 20% may be appropriate. If the risk is high, it may be necessary to reserve 50% or more (up to 100%) of the $100mm potential cost. In this manner the appropriate capital reserve needed to offset the risk is calculated and appropriately set aside to offset the potential risk. The amount of the required reserves can be adjusted by management based upon their risk appetite from either a minimal amount to a maximum amount.

Conclusions


  1. Financial reserves are the only reliable means to offset accepted risks.
  2. Risk management exists as a function to inform decision-makers, not to become decision-makers.
  3. Until risks are fully and realistically quantified, decision-makers are left to doing guesswork rather than making truly risk-informed decisions.

Endnotes

[1] Seppuku is a suicide ritual from the Bushido (warrior) codes of Japan which was intended as a way to preserve some degree of honor in the face of a looming dishonor such as defeat.

[2] Reserves are also a key concept of military history, providing a commander the capacity to preserve an army in battle when the enemy either breaks through. When defeat seems to be threatening, the commitment of reserves can change the tide of battle and allow the army to triumph, rather than to be overwhelmed and destroyed.

[3] During the financial crisis of 2007 some enterprises, notably AIG Insurance, were deemed “too big to fail” and the US Government stepped in with financial resources to keep certain companies from failing when the costs of failures were more than those companies could offset with their reserves. The alternative would have been to close those companies and liquidate their assets to pay their creditors – in other words to pay the costs of their failure.

Tom Sheppard specializes in managing large ($10mm+), high-risk, high-profile projects in the US Financial Services market. Author of "The Art of Project Management." More than 20 years experience in project management in banking and financial services with a PMP and MPM. More than 25 years experience in systems design, development, and management with a BSCS/MIS. Former US Marine and a former missionary. Fluent in English and Spanish. Experienced instructor. Successful business owner, international author and public speaker. 

 His LinkedIn Profile is: http://linkedin.com/in/tsheppard 

 Specialties: Program management, project management, change management, process design, business case development, negotiation, multi-tier system architecture, real-time parallel distributed databases, private placements and creative finance. 

 (c) Copyright 2024 A+ Results LLC. All Rights Reserved. 

 Your comments are welcome... Please observe some ground rules. No profanity, vulgarity, or personal attacks. Profanity, vulgarity and personal attacks not only betray a lack of vocabulary and imagination, they also are the hallmarks of bigotry, and bigotry is the hallmark of someone who is fundamentally insecure in their views. Facts are always welcome.

Tuesday, August 10, 2021

4 Basics Every Project Management Entrepreneur Needs to Get Right

Photo Credit: Unsplash

4 Basics Every Project Management Entrepreneur Needs to Get Right

By

Gloria Martinez of WomenLed.org

 When you’re in the business of project management, it can be hard to know which steps are the right steps to help you and your projects succeed. The truth is, there are many paths to thriving with a project management business — or any other sort of enterprise. However, there are a few key elements you should get right to make the journey easier, including the basics below.

The Right Business Structure

 Have you set up an LLC for your project management business? If not, you could be missing out on some substantial tax savings. Your personal assets may also be vulnerable, but creating an LLC can be quick and simple when you use an online formation service. You can use this sort of service to look up rules in your state and then file the appropriate paperwork.

When it comes to business structures, LLCs are typically a better fit for entrepreneurs than the more popular sole proprietorship. This is because an LLC, or limited liability company, offers additional flexibility and also provides the essential asset protection mentioned above. You should do your own research to see if an LLC is right for your project management business.

The Right Connections

Are you plugged into the local business community? One of the best ways to do so is to join your local chamber of commerce organization. The benefit of being part of a chamber is that you will get to meet and network with other successful business owners in the area. This could pave the way for more project management clients and other opportunities for growth.

In addition to networking with other businesses and business owners, you also need to have the ability to connect with potential and existing customers. Increasing your digital presence via an engaging business website, social media and email communications is one of the best ways to accomplish this. If feasible you could also plan local events for more meaningful connections.

The Right Branding

Connecting with potential clients and business partners is one thing. Creating trust and demonstrating your values in these relationships is an entirely different challenge but it’s also one that can have a surprisingly simple solution. This blog post from The Skillful Project Manager explains the basics for building a brand based on integrity and trust.

In short, there are three fundamentals for molding a brand that will help your project management business enjoy long-term success: a strong work ethic; a professional and compassionate attitude towards others; and value in the services provided. Sharpening other talents and skills can help you with each of these factors and help your business thrive.

The Right Attitude

Your attitude towards others can make a huge difference but so can your attitude towards yourself, and more importantly, failure. Too many entrepreneurs are too afraid or proud to equate failure with success but the two go hand-in-hand. Or at least they should. It’s like a popular saying goes, in order to achieve great things you first have to fail over and over again.

This isn’t to say that your entire project management business needs to be a disaster but rather you need to be able to learn from and admit to mistakes as you work towards your goals. Remember, every entrepreneur makes mistakes, but only the best can learn from them, get back up, and try again. That’s what will help set you apart from the competition.

Building a successful project management business from the bottom up takes a lot of hard work and determination. It also helps to have the right tools, skills, and pointers from the start and that includes the top-recommended business elements mentioned above. Making sure you include these in your startup plans will help ensure you and your new business thrives.

Your comments are welcome... Please observe some ground rules. No profanity, vulgarity, or personal attacks. Profanity, vulgarity and personal attacks not only betray a lack of vocabulary and imagination, they also are the hallmarks of bigotry, and bigotry is the hallmark of someone who is fundamentally insecure in their views. Facts are always welcome.

Gloria Martinez loves sharing her business expertise and hopes to inspire other women to start their own businesses and seek promotions in the workplace. She started WomenLed.org to celebrate the advancements women have made and inspire women to become entrepreneurs and seek promotions in the workplace.

Tom Sheppard specializes in managing large ($10mm+), high-risk, high-profile projects in the US Financial Services market. 
  • Author of "The Art of Project Management
  • More than 20 years experience in project management in banking and financial services with a PMP and MPM. 
  • More than 25 years experience in systems design, development, and management with a BSCS/MIS. 
  • Former US Marine and a former missionary. 
  • Fluent in English and Spanish. 
  • Experienced instructor. Successful business owner, international author and public speaker. 
  • His LinkedIn Profile is: http://linkedin.com/in/tsheppard 
Specialties:
Program management, project management, change management, process design, business case development, negotiation, multi-tier system architecture, real-time parallel distributed databases, private placements and creative finance. 

 (c) Copyright 2021 A+ Results LLC. All Rights Reserved. 


Saturday, November 2, 2019

Making Your Brand


Photo Credit: (C) 2011 Keith Bell used with permission through DepositPhotos.com

Tom Sheppard
11/2/2019

Making Your Brand

You want to know how to “build your brand”? Show up, work hard, don’t be a jerk and solve people’s problems for them. It’s that simple. No matter what it is you do for a living.
I realized that Robert had succinctly summed up the core of a brand. A personal brand is all about exactly three things:
  1. Your work ethic.
  2. How you treat others.
  3. The value you deliver.

Everything else is marketing. And, if your delivery doesn't meet or exceed the hype of your marketing then your brand will, deservedly, be tarnished.
Lots of folks on LinkedIn, myself and others, will talk about how to identify, define, and promote your brand. Many will offer to coach you through the creation of your brand. Whatever they offer, if it doesn't speak to these three things first, then the offer is probably all hype and no meat.
When I think about my brand through the lenses above, it helps me makes more sense of some decisions I have made in the past. There have been engagements I turned down, even when the money was good, because I needed to protect my brand.
For example, I had a boss who wanted me to run a program for him and to manage the projects within the program. I told him that I was not willing to do that because it would result in significant failure. He was puzzled at why I would suggest that a successful project manager such as I would predict my own failure.
I told him that while the skills of both the project and program manager are alike, the key difference is their focus. While the project manager needs to be laser focused on their project, understanding the details, the interdependencies, and the players involved, this nearly mono-maniacal obsession over the details which helps the project manager succeed will cause the program manager to fail.
In contrast with the project manager, a program manager needs to be able to look at the larger picture. Seeing how the various projects fit together. Watching for emerging risks and trends in the company or marketplace which could derail some or all of the projects in the program, or devalue their results.
I told my boss that I could either manage the program, or the projects. To do both at the same time would dramatically increase the probability that I would be looking the wrong way at a critical juncture. Either I would be too focused on the details of a project to see a larger, external threat, or I would be focused on managing the bigger issues and key details would slip past me, resulting in unexpected impacts to project deliverables.
A key part of my brand is being able to successfully deliver the results my client wants. I knew that if I accepted the engagement as presented, one way or another, my reputation would likely be tarnished by missing something I should have caught. Something I would have caught if my focus were in the right place.
How has your brand management affected your willingness to take on certain engagements or clients?

Tom Sheppard is The Skillfull PM (TM) & the author of "The Art of Project Management."  He specializes in leading large ($10mm+) projects for US financial services companies. More than 20 years experience in project management in banking and financial services with a PMP and MPM. More than 25 years experience in systems design, development, and management with a BSCS/MIS. Former US Marine and a former missionary. Fluent in English and Spanish. Experienced instructor. Successful business owner, international author and public speaker. 

 His LinkedIn Profile is: http://linkedin.com/in/tsheppard 

Specialties: Program management, project management, change management, process design, business case development, negotiation, multi-tier system architecture, real-time parallel distributed databases, private placements and creative finance. 

 (c) Copyright 2019 A+ Results LLC. All Rights Reserved. 

 Your comments are welcome... Please observe some ground rules. No profanity, vulgarity, or personal attacks. Profanity, vulgarity and personal attacks not only betray a lack of vocabulary and imagination, they also are the hallmarks of bigotry, and bigotry is the hallmark of someone who is fundamentally insecure in their views. Facts are always welcome.

The Strategic Objective of Risk Management

Photo (C) Vladek from DepositPhotos.com Used with permission. The Strategic Objective of Risk Management November 2024 The Skillful PM T...